I chose a PDF Only reward. Are there any additional costs?
No. PDF Only rewards have no additional costs.
Last updated: May 31, 2022 08:33
What countries do you ship to?
THE LOST MESSAGE can be shipped anywhere in the world that currently allows deliveries from either the US or from the EU. However, at the time of fulfillment of the project, it may be impossible to ship to some countries due to war or other factors.
Last updated: May 31, 2022 08:42
When do you expect the project to be completed?
The estimated delivery of THE LOST MESSAGE is November 2022.
Last updated: May 31, 2022 08:42
Do you have any add-ons?
This is my first project on Kickstarter, so I decided to stick to just the book to allow for a smoother experience for everyone.
Last updated: May 31, 2022 08:42
Are you a maybe-robot orc?
A maybe-robot orc never tells.
Last updated: May 31, 2022 08:42
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.